For those of you keeping up with my doctor's office drama, it all hit the fan this morning. I won't tell the whole story, because I really don't expect you to care. But here are a few highlights:
a. Round One ended when I yelled at the dispatcher that I am just trying to see a doctor, and I don't see what the big deal is. So, she took a message.
b. In the second round, I refused to hang up with the dispatcher until she connected me directly to a phone nurse. I was not going to leave a message. If she wanted to hang up on me, it was her decision, but I wasn't getting off the phone until I spoke to someone.
c. Eventually I was connected to a nurse, who told me that I could not see my doctor today. She also inferred that I didn't need to see a doctor, because she was telling me what I needed to know. I began WEEPING (yes I did). I told her that I am sure she knows what she's talking about, but this is why I HAVE a doctor, and if he doesn't have time for me today, I won't be bothering him again.
d. At which time my doctor himself called me. He apologized several times, and spent half an hour on the phone with me discussing my concerns. Medical concerns, not the office staff. Though he got an earful about them, too. I told him it was a zoo, and that no one has been professional, not to mention compassionate or knowledgeable, yet. I also told him I haven't decided if I'm staying with his practice or not. Though I have to say, his phone call went a long way with me.

So. Don't be deceived, Front Desk Ladies of the World. I will prevail.